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Shenzhen market regulator summons美团, Taobao Flash, JD Delivery over 'ghost kitchens'

2 hours ago

AI summary

On June 15, the Shenzhen Market Supervision Administration summoned the heads of three online food platforms — Meituan, Taobao Flash Sale, and JD Delivery — after a citywide operation targeting illegal "ghost kitchens" found serious food safety issues. The regulator issued a reminder letter demanding platforms strictly verify merchant qualifications, ban unlicensed or fake merchants, and strengthen self-inspections.

Key facts

  • The Shenzhen Municipal Market Supervision Administration summoned three online food delivery platforms: Meituan, Taobao Flash Purchase, and JD.com Delivery.Confirmed by multiple sources · 36氪, IT之家
  • The summons was issued on June 15, 2025, following a citywide enforcement action targeting 'ghost kitchens' (illegal food delivery operations).Confirmed by multiple sources · 36氪, IT之家
  • The administration delivered a formal reminder letter urging the platforms to strictly fulfill their primary responsibility for food safety.Confirmed by multiple sources · 36氪, IT之家
  • Platforms were required to strictly verify merchant qualifications, including on-site checks of stores and licenses, and prohibit unlicensed, fraudulent, or fake-license merchants from operating.Confirmed by multiple sources · 36氪, IT之家
  • The platforms were ordered to immediately address specific issues found during the enforcement, such as false addresses, multiple stores at one address, mismatched licenses, and poor sanitation in some outlets.Reported by a single source · IT之家
  • The platforms were also required to establish regular risk inspection mechanisms and prevent the resurgence of 'ghost kitchen' chaos.Reported by a single source · 36氪

Timeline

Sources by country

Shenzhen market regulator summons美团, Taobao Flash, JD Delivery over 'ghost kitchens' — Gazetaro